1. All stipulations included in these General Terms and Conditions apply to all agreements between the Tie contract B.V./ Komarovskaia & Co. (hereinafter referred to as the “Contractor”) and others (hereinafter referred to as the “Client”). These General Terms and Conditions are registered with the Chamber of Commerce of Amsterdam and these General Terms and Conditions can also be found at
https://komarovskaia.nl.
2. All assignment, with the express exclusion of the Articles 7:404, 7:407 and 7:409 and 407(2) of the Book 7 of the Netherlands Civil Code, are accepted and will be carried out by the Contractor, even if it is the express or implied intention that an instruction will be carried out by a specific person. The execution of the assignments given to the Contractor shall be done exclusively for the benefit of the Client. Third parties cannot derive any rights from the content of the activities performed by the Contractor.
3. The Сontractor is entitled to change his rates during the discussion of the offer or the scope of an assignment.
4. The Contractor shall declare monthly or occasionally per executing assignment, with a payment term of seven (7) days. The Contractor is entitled to request advance payment for (further) work. In the event of failure to pay within the specified period, the Client is in default, without further notice of default being required. The Client will then owe a delay interest of 1% of the amount due per month, in which part of the month is counted as one month.
If there is a consumer-debtor as the Client, collection costs will be charged in accordance with “the Decree on reimbursement for extrajudicial collection costs”.
5. The Contractor shall use a deposit of at least 50 % from the offer amount on all the assignment that he carries out independently. If the agreement is made with the third party, the Client is obliged to pay full offer amount of 100 % in one payment. The termination of the agreement by the Client is only possible after the deposit has been received by the Contractor and the full amount (100%) of the offer has been paid.
6. The Contractor has the right, if necessary, to involve a third party to perform an assignment. The Client will be notified of the participation of a third party, if necessary. The Contractor is not responsible for the mistakes of a third party. The Contractor has the right, without prior agreement with the Client, as well as on behalf of the Client to accept “The general terms and conditions” of the third party, which include the legal liability specified in “The General terms and conditions” of the third party.
7. The Contractor is obliged, under applicable laws and regulations, to determine the identity of the Client and to report unusual transactions to the authorities under certain circumstances.
8. The Contractor guarantees to deal carefully with personal data and confidential information of the Client as required by the General Data Protection Regulation (GDPR).
9. The name, function and contact details of those who maintain agreement with the Contractor on behalf of the Client will be used and stored by the Contractor for this purpose and for future commercial purposes. The Contractor shall never share such personal data with others. The Client has the right to request Tie contract B.V./ Komarovskaia & Co. to provide access to the personal data, processed by Tie contract B.V., as the controller within the meaning of the GDPR - and/or (when applicable) to improve, supplement, delete or protect them. The Contractor shall take appropriate technical and organizational measures to protect personal data from loss or from any form of unlawful processing.
10. The Contactor shall have the right to remove and destroy files and all documents contained therein, including documents belonging to the Client and/or third parties, from the archives without further notice, if and as soon as an assignment has been terminated.
11. All provisions of these General Terms and Conditions were created in the interest of not only the Contractor but also (and are not limited to) shareholders, directors, supervisory directors and all persons working with the Contractor and all persons for whose actions or omissions the Contractor might responsible or have been employed by Tie contract B.V./ Komarovskaia & Co. or all persons for whose acts or omissions Tie contract B.V./ Komarovskaia & Co. could be liable.
12. If the Client is not satisfied with a service provided by the Contractor, he has to notify about that in writing as soon as possible, but not later than six (6) weeks after the provision of the services. If the complaint has not been resolved to the satisfaction of the Contractor, he has to bring an action within one (1) year of the written complaint, on penalty of the lapse of the right to do so. The handling of the complaint does not affect the obligation to pay the outstanding invoice. The Client shall not have the right to invoke suspension or settlement.
13. If the complaint concerns the content of the invoice, this complaint must be made in writing within one (1) week. In this case, the Contractor shall provide a further explanation, free of charge. If the complaint is made later than the above-mentioned week, the invoice will be accepted, and the explanation will be charged.
14. In case of non-payment or late payment of invoices, regardless of whether they relate to the execution of the assignment, the Contractor shall have the right to suspend or terminate the work with immediate effect after written notification thereof. This does not affect the obligation of the Client to pay unpaid invoices and invoices in a timely manner, the Contractor is entitled to accept the prepayment paid by the Client on account of unpaid invoices in the relevant or other cases.
15. Any claims for damages are terminated one year after the beginning of the day, following the day when it became known that the Client is responsible for the damage.
16. If the Contractor is liable for damage to persons or property, or if any event occurs during the execution of an assignment, which leads to the liability of the Contractor, then such liability is limited to the amount paid under the liability insurance concluded by the Contractor.
17. If, for any reason, there are no insurance claims for its own amount, the liability of the Contractor is limited to the lowest of (i) the fee charged by the Contractor from the Client during the calendar year in which the claim was made or (ii) in connection with the event that caused it, up to a maximum of € 25.000.
18. The Contractor releases the Client from all claims of third parties that are in any way related to the work performed for the Client. This exemption from liability also includes legal costs. Third parties include (but are not limited to) shareholders, directors, managers, and employees of Client as well as affiliated legal entities.
19. The Client is obliged to pay the amount charged without any suspension, withholding or settlement, within the agreed payment. If the payment term specified in the invoice, is exceeded, the Client does not legally fulfill his obligations. The Client is obliged to pay commercial interest established by law as well as pay the extrajudicial collection costs.
20. The legal relationship between the Contractor and the Client, as well as those who use its services, is exclusively governed by the Dutch law. Disputes shall be settled exclusively by a competent court in Amsterdam. These General Terms and Conditions have been drawn up in Dutch, and English. The Dutch version shall be binding.
© Amsterdam, November 2021